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Hear why brands around the world trust NewStore.

Deliver modern, mobile-first shopping experiences that delight your customers. Drive ROI back to your business across all customer touchpoints—in-store, online, and on mobile. Book a time with our team to learn how we can help transform your business with our omnichannel solutions.

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Omnichannel Leadership Report 2021

Are retail brands thriving through the pandemic with seamless digital features or avoiding the realities of our new normal? 

Download 2021 OLR




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The Omnichannel Leadership Report is an assessment of nearly 200 luxury, premium, and lifestyle brands. In this pandemic edition, we looked for the availability of 14 core omnichannel capabilities. With a lens on seamlessness and safe shopping, the data suggest the entire industry requires more agility. 

In the report we:

Show how the pandemic has affected the pace of omnichannel adoption
Assess whether brands’ solutions truly integrate online and offline retail
Examine how brands are adapting to accommodate the new shopper

Is your brand one of the resilient ones thriving through the pandemic with digital-first features? Or are you struggling to balance safety with sales?

Check for your name in the report and request a custom brief with your individual results today!